The following quotes and testimonials have been kindly given by our residents and their families and friends:
"I think that the difference between a house and a home is that a home contains love. We can all see that this is a home; you can feel love oozing out of the bricks."
The Reverend Canon, Anne Easter - Radio Broadcaster and Queen's Chaplain
"Mum has had the best care possible, they know her so well and are able to cajole her into activities, that she now loves. There is always plenty on offer to the residents and their relatives (as they do encourage us to get involved). I have had so many happy times with my mum. The staff have become like family to us and I know I can call them any time and they will contact us, should any issues arise with mum's health and well-being."
Tracy L. - Relative
"The staff are really nice and helpful and I would go as far as to say they are just perfect. I think they are wonderful and that is the carers, domestics and kitchen staff too. Everyone looks after our needs."
Rosetta B. - Resident
"The home is very nice and I have no complaints with the staff. They treat me well and give me choices concerning what I want. Food is always good. I am satisfied here and cannot complain."
Ronald W. - Resident
"As soon as mum arrived, the staff went out of their way to help her settle in and accommodate her needs. Through the early period of readjustment, they did their upmost to make the transition easy for her. It is obvious that the various members of staff are not just doing a job, but really do care about the residents and their responsibilities towards them, which is great, and at the end of the day, quality care is what I’m sure everyone wants for their loved ones. I am really pleased we managed to get mum a placement in George Brooker House, and I would certainly recommend it!"
"I can’t say enough good things about George Brooker House and the staff. The care and attention my father receives is second to none. Just knowing he is in a safe environment, being looked after by people who obviously love their work, removes all the anxiety that usually follows when an elderly parent is in care."
"We cannot thank each and everyone enough for taking good care of our dear mum."
Pauline, Linda and Arthur
"If there were more people like you, the world would be a nicer place."
Ron and Sylvia H.
"A huge thank you to everyone who cared for my auntie, Irene. During her time with you, she was shown so much kindness by staff. They went that extra mile to make life for her – and the other residents – as happy and comfortable as possible."
"Thank you for your love, care and compassion shown to our mum during her time with you. Thank you also, for how we were all treated in our difficult time."
Love from Joyce’s Family
"Thanks for all the flowers and gifts that you gave to Mum whilst she was ill. You were all so good to her and she thought a lot of you all for what you did. She loved her job as a Carer at George Brooker House and it was a joy her working with you, looking after people. She would tell me that she couldn’t wait to get better so she could return to work."
Claire and Family
"To all the ladies who cared for Rosalind, thank you very much. It is much appreciated by the whole family."
"We would like to thank you so much for all the care and support you gave to Mum whilst she was in your care. Thanks again to all staff for their kindness."
"Thank you for looking after my mum, Louisa, I really appreciated it. She couldn’t have had better care."
Danny and Family